Eligibility for Returns:
Returns or exchanges are only accepted if the product is delivered in a damaged or defective condition. Customers must notify us within 24 hours of receipt and provide a video recording of the unboxing showing the damage. Returns for any other reason will not be accepted.
Return Process:
Contact us at https://wa.me/919525609721 or via WhatsApp/Call at +91 9525609721 Include your order number and video. If approved, we’ll arrange pickup. Original packaging and all accessories must be returned.
Condition of Returned Items:
Products must be unused and in original condition. Used, scratched, or incomplete items will be returned to the customer with no credit or refund.
Refunds and Credits:
If the return is approved, a store credit will be issued. No cash refunds will be processed. Credit can be used on any future purchase and does not expire.
Non-Returnable Items:
Contact lenses and customized items (e.g., prescription lenses) are non-returnable once opened.
Store Address:
Shop No 05 Arm Enclave, Plot No 11,Next to Punjab National Bank, Sector 07, Kharghar, Navi Mumbai, Maharashtra 410210